Victoria & Butchart Gardens Tour with Ferry from Vancouver

Special Instructions

• Please call 24 hours prior to tour departure to confirm pick up time and location. • Please present voucher to driver upon pick-up. • Kindly be ready at your hotel lobby or specific entrance 30 minus prior to your tour departure time. Late guests may be left behind. We have a ferry to catch and cannot be late. • Luggage transfer to hotel is not available. We do not drop off at Vancouver International Airport. Digital Ticket Activation We’ve made boarding easier with digital tickets in the Big Bus Tours app. Tickets are no longer emailed—you’ll manage everything in the app. It’s the quickest way to access your ticket, track buses in real time, and plan your day. How it works: 1. Download the Big Bus Tours app Get the free app from the App Store or Google Play before your tour. 2. Add your booking Open the app, tap “Add Booking”, and enter your booking reference number. 3. Activate on the day On your travel date, tap “Activate” to start your ticket. Once activated, you can show it to the driver and board the bus. Activation is only available on your booked date. Important notes: Each group ticket must be used on one device, and the group must travel together. To travel separately, print individual tickets before activating or contact us to split the booking. Keep your phone charged. You must show your active ticket to board, and it will still work offline after activation.